Privacy Policy

Effective Date: 1st March, 2025

Welcome to Skillzversity! Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform.

By accessing or using Skillzversity, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We collect the following types of personal data when you use our platform:

1.1 Information You Provide Directly

  • Account Information – Name, email, password, and other registration details.
  • Profile Information – Profile picture, bio, contact details, and other voluntarily provided information.
  • Payment Information – Billing details (processed securely via third-party payment processors).
  • Course Content & Communications – Messages, reviews, feedback, and course interactions.

1.2 Information We Collect Automatically

  • Usage Data – Device type, browser, IP address, access times, and pages visited.
  • Cookies & Tracking Technologies – Cookies, pixels, and analytics tools to improve user experience.

1.3 Information from Third Parties

  • Social Media Integration – If you link social media accounts, we may collect your public profile data.
  • Third-Party Payment Providers – Payment confirmation but not full card details.

2. How We Use Your Information

We process personal data for the following purposes:

  • To provide & improve our services (user accounts, course delivery, and customer support).
  • To process payments securely via trusted third-party processors.
  • To personalize user experience through recommendations.
  • To communicate with users regarding updates, newsletters, and promotional emails (opt-out available).
  • To comply with legal requirements and prevent fraud.

3. How We Share Your Information

Skillzversity does not sell personal data. However, we may share information in these situations:

  • With instructors (when you enroll in a course, your basic profile details are shared).
  • With service providers (third-party payment processors, analytics tools, and marketing partners).
  • For legal & security reasons (court orders, fraud prevention).
  • With your consent (affiliates, business partners).

4. Data Retention & Deletion

We retain personal data as long as necessary for legal, business, and operational purposes.

  • If you delete your account, we remove your personal data, except where legally required.
  • Backup copies may be kept temporarily before complete deletion.

To request data deletion, contact us at [your support email].

5. Cookies & Tracking Technologies

Skillzversity uses cookies, pixels, and tracking tools to enhance user experience.

  • Essential Cookies – Required for site functionality.
  • Analytics Cookies – Track user activity for improvements.
  • Advertising Cookies – Deliver relevant promotions (opt-out available).

You can disable cookies in your browser settings, but some features may not function properly.

For details, see our [Cookie Policy].

6. Data Security Measures

We implement strong security measures to protect your personal information:

  • Encryption – Securing sensitive data during storage and transmission.
  • Access Controls – Limiting access to authorized personnel.
  • Monitoring & Threat Prevention – Detecting fraud and cyber threats.

If you suspect unauthorized access, please notify us immediately.

7. Your Privacy Rights

You may have legal rights over your personal data, depending on your location:

7.1 Under GDPR (For EU/EEA Users)

  • Right to Access – Request a copy of your data.
  • Right to Rectification – Correct inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”) – Request deletion of personal data.
  • Right to Data Portability – Transfer data to another service.
  • Right to Object – Opt-out of data processing for marketing purposes.

7.2 Under CCPA (For California Users)

  • Right to Know – Request details on personal data collected.
  • Right to Delete – Ask us to erase your data.
  • Right to Opt-Out – Decline data sales (we do not sell data).

7.3 Under PIPEDA (For Canadian Users)

  • Right to Access – View and correct personal data.
  • Right to Withdraw Consent – Opt-out of certain data uses.

To exercise these rights, email support@skillzversity.com with the subject: Privacy Request.

8. Data Breach Response

In the event of a data breach, we will:

  1. Investigate and contain the breach.
  2. Notify affected users if required by law.
  3. Report the breach to relevant authorities (GDPR, CCPA, PIPEDA compliance).
  4. Implement corrective actions to prevent future breaches.

For urgent security concerns, contact support@skillzversity.com immediately.

9. Children’s Privacy

Skillzversity is not intended for children under 13 years old (or under 16 in the EU).

  • We do not knowingly collect personal data from minors.
  • If we discover that a child has provided personal data, we will delete it.
  • Parents or guardians may request removal of their child’s data by contacting support@skillzversity.com.

If you are an instructor offering courses for minors, you must comply with applicable child privacy laws.

10. AI Usage & Automated Decision-Making

Skillzversity may use Artificial Intelligence (AI) and Machine Learning (ML) for:

  • Personalized Learning – AI-driven course recommendations.
  • Automated Grading – AI may assess quizzes or assignments.
  • Chatbots & Support – AI-powered chat for instant help.
  • Content Moderation – AI may detect policy violations.

10.1 AI & Data Processing

  • AI processes only necessary data for improving learning experiences.
  • We do not use AI for fully automated decision-making that impacts users’ legal rights.
  • Users can request human review of AI-driven decisions (e.g., grading disputes).

If you have concerns about AI processing, contact support@skillzversity.com.

11. International Data Transfers

Skillzversity operates globally, meaning personal data may be stored and processed outside your country.

  • We apply adequate safeguards (e.g., Standard Contractual Clauses under GDPR) to protect transferred data.
  • If you use Skillzversity outside your country, you consent to international data processing.

12. Third-Party Links & Integrations

  • Skillzversity may link to third-party websites (e.g., payment gateways, social media).
  • We are not responsible for the privacy practices of external sites.
  • Always review third-party privacy policies before use.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically. If significant changes occur:

  • We will notify users via email or platform announcement.
  • Continued use after updates constitutes acceptance of the new policy.

14. Contact Us

For privacy-related questions or requests, reach out to us at:

📧 support@skillzversity.com